Confirmed Service Customer
As always ur service department is great!! Mary does a great job of taking care of her customers. And secondly I brought 2 vehicles in for oil change and tire rotation . On my wife’s car , according to her maintenance schedule, she would have been due for a serpentine belt. But the mechanic stated that it doesn’t need changed! I really appreciated the honesty and that goes a long way with my family. The dealership I dealt with before I moved to Medina wasn’t to honest . I caught them twice not doing the job . Needless to say the mechanic was fired. It want the first time a customer complained about the dealership. Also I’m A proud retired GM employee.. Thanjs again
Frank P.
VALLEY CITY,
OH
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Mike is extremely helpful. He is the reason we still come there. Your call center for service, not so much.
Confirmed Service Customer
My experience with your sales department and your service department has been good as I have purchased my last two cars from your dealership. The chan...
Confirmed Service Customer
Fast and excellent service as always. I travel to Medina area a few times a year and always service my car with you. Only problem was very loud bother...
Confirmed Service Customer
Always the best service. Truly, Mary makes it a wonderful experience.
Confirmed Service Customer
Very flexible to meet an unusual situation I faced, very courteous and prompt!
